Hire AI Engineers
Build custom AI applications, automation workflows, and the systems that connect them to your business.
Hire AI Engineers
Where they focus
- AI system architecture
- Workflow automation
- Enterprise integration
- Production deployment
AI development solutions built around your workflows, not a generic template. We engineer solutions that reduce manual work, cut errors, and create real operational capacity, practical from day one. As a Claude Service Partner, we bring the technical depth to make it stick.
30-minute call · No pitch, no obligation · You leave with a scoped, costed use case
Trusted by 100+ businesses and AI-native startups
Custom AI development is building an AI system around your own data, workflows, and systems instead of buying an off-the-shelf tool. It runs from use-case discovery and model selection through building the application, connecting it to your systems, and keeping it reliable in production. You own the result.
100+
Projects Shipped
Globally
100%
Upwork Job Success
Top Rated Plus
5.0
Clutch · 10 reviews
4.89
GoodFirms · 104 reviews
Working across 8+ verticals, Pinnasys spotlights in-depth knowledge and experience to deliver custom AI development by industry. Every AI development service is tailored to data structures, regulatory requirements, and operational workflows.
Where to start, what to build first, and whether AI is the right answer at all. We rank your workflows by value and feasibility before anyone writes code.
Assistants that answer from your own knowledge, for customers or staff, and hand off to a person when they should.
Agents that plan, decide, and act across your systems inside guardrails you set, with a person approving what matters.
Automating the work that eats your team's week, from intake to hand-off, with AI only where it earns its place.
Search across everything your company knows, with answers that cite the document they came from and respect who is allowed to see what.
Turn your data into decisions, with models that tell you what to do next and why, not just what happened last quarter.
Built on real data, running on real systems, measured against a number agreed before the build.
~2x
Faster Applicant Risk Profiling
10+
Admin Hours Saved Weekly

40%
Fewer Project Overrun Incidents
70%
Reduced Contract Review Time

30%
Fewer Overstock and Stockout Incidents
20%
Better Inventory Turnover

75%
Queries Handled Without a Human Agent
40%
Lower Support Cost per Contact

40%
Faster Patient Intake Processing
20+
Admin Hours Saved Weekly

Each one came out of a custom build that started with a baseline, then was measured against it.
Credentials
We shape our AI development solutions around the sectors we know, from the use cases down to the governance, because a claims workflow and a production line do not run the same way. Here is what we build in each.
Watch the line, spot faults from images, and forecast what breaks before it stops production.
Explore AI Development for Manufacturing & Industrial solutionsRun orders, tidy product data, and answer the easy tickets so your team keeps the hard ones.
Explore AI Development for Retail & Ecommerce solutionsRead claims documents as they land, compare and quote policies, and give underwriters the research they need.
Explore AI Development for Financial Services & Insurance solutionsRead contracts, pull the clauses that matter, and draft the first version for a lawyer to review.
Explore AI Development for Legal solutionsBook patients in, pull up records, and chase prior approvals, with a person signing off what matters.
Explore AI Development for Healthcare solutionsTrack shipments, deal with delays, and plan the next dispatch on live data.
Explore AI Development for Supply Chain & Logistics solutionsAnswer student questions, handle enrolment, and draft course material teachers can edit.
Explore AI Development for Education solutionsQualify tenants and leads, book repairs, and push leases through without the paperwork drag.
Explore AI Development for Real Estate solutionsHandle bookings, plan trips, and look after guests around the clock.
Explore AI Development for Travel & Hospitality solutionsServices are what you engage us for. These are the technical competences that power them, and they cut across every service above.
Generative AI software development for assistants, copilots, drafting, and summarisation, grounded in your own content so answers are traceable to a source.
Know more04AI and machine learning development for forecasting, scoring, classification, and anomaly detection, where a measurable, predictable model beats a language model.
Know more08Connecting AI to the CRM, ERP, warehouse, and internal tools you already run, on open standards so it stays portable.
Know moreClaude is where our deepest expertise sits, as a Claude Service Partner. Everything else is picked per use case, on open standards like MCP, so nothing locks you to one vendor.
Models
Hugging Face
Hugging FaceAgents & Orchestration
AWS Strands Agents
AWS Strands AgentsRetrieval & Data
LangChain
LlamaIndex
Pinecone
Weaviate
pgvector
Elasticsearch
PostgreSQL
Redis
LangChain
LlamaIndex
Pinecone
Weaviate
pgvector
Elasticsearch
PostgreSQL
RedisIntegration & Automation
MCP
n8n
Temporal
Apache Airflow
Microsoft Power Automate
Zapier
MCP
n8n
Temporal
Apache Airflow
Microsoft Power Automate
ZapierEvaluation & Guardrails
NVIDIA NeMo Guardrails
LangSmith
Langfuse
Ragas
NVIDIA NeMo Guardrails
LangSmith
Langfuse
RagasEvery stage ends with something you can check, and each one has to earn the next.
PROVE
We pick the one place AI would pay back fastest, measure what it costs you today in hours, spend, or errors, and build that first. Getting one workflow working and measured builds the confidence and the evidence that everything after it rests on.
STANDARDIZE
We take what worked and make it repeatable across the team: the same agent, the same quality bar, encoded rubrics so quality is measured rather than assumed. The IP builds up inside your business, and governance is designed in from here rather than bolted on later.
MEASURE
After a few months we stop and answer four questions with numbers, not impressions: did the return show up, did the workflow improve, were hours actually reclaimed, and does quality hold against your own standard. This is a real decision point, with a genuine option to stop.
SCALE
With the base working and the standard set, we move to the harder, higher-value work: autonomous agents, business development, and the strategic use cases that were too ambitious to start with. We expand to the next workflow only once the last one has earned it.
Our AI and ML development services embed security, governance, data protection, and audit readiness into every stage of AI development.
SOC 2 Type II
GDPR
EU AI Act
SOC 2 Type II
GDPR
EU AI Act
ISO 27001
PCI DSS
ISO 27001
PCI DSS
ISO 42001
CCPA
ISO 42001
CCPAWe work under an NDA from the first conversation, deploy inside your cloud, and hand over the code, the models, and the IP. Ask us anything about how your data is handled before you commit to anything.
The same small pod scopes your use case, builds the system, and stays with you through production. All of our AI engineers are Claude-certified in the three categories listed below.
Designs the system, the model choice, and the guardrails it runs inside.
Builds it, plus the evaluation suites that prove it works before launch.
Certified on Claude foundations, prompting, and safe deployment.

Build custom AI applications, automation workflows, and the systems that connect them to your business — staffed by the people who advised you.
Build custom AI applications, automation workflows, and the systems that connect them to your business.
Where they focus
Build assistants, copilots, and retrieval pipelines grounded in your own content, with answers traceable to a source.
Where they focus
Deploy agents that plan, decide, and act across your systems inside guardrails you set.
Where they focus
Get AI into production and keep it healthy, with the monitoring and governance that keeps it trustworthy.
Where they focus
From Anthropic-certified engineers to AWS-certified cloud expertise and top Clutch rankings driven by verified client reviews, our credentials speak for themselves. Every achievement is independently verifiable, so you can trust the expertise behind every solution we deliver.
Reviews from the founders and teams we have built for, quoted exactly as they wrote them.

Zach Christensen
Owner & President, Gillette Agency, Inc
The Pinnasys team was excellent to work with throughout our custom AI development project. Professional, responsive, and consistently delivered high-quality work. Their technical skills, communication, and attention to detail exceeded our expectations.
Practical guides to help you decide what to build, and whether to build at all.
The questions we hear most from mid-market teams and AI-native founders weighing up a custom build.
Ask us directlyCustom AI development is the design and build of AI systems around your own data, workflows, and systems, rather than buying an off-the-shelf tool. It covers use-case discovery, model and architecture selection, building the application, integrating it with your systems, and running it in production with evaluation and governance. The output is a system that fits how your business actually works, and that you own.
An AI development company designs, builds, and runs AI systems for other businesses. That covers working out which problem is worth solving, choosing the models and architecture, building the software, connecting it to the systems you already run, and keeping it reliable once it is live. A good one also tells you when you do not need a custom build.
We scope and price each project before any code is written, so you get a fixed number rather than an open-ended range. Most clients start with one workflow on a fixed-scope pilot, which keeps the first commitment small and the return measurable. Cost follows the number of workflows, the systems we integrate with, and how ready your data is. You will leave a 30-minute call with a scoped, costed use case.
A well-scoped first system usually reaches production in weeks, not quarters, because we start narrow and deep on one workflow. Larger programmes run longer, but they run as a series of scoped stages rather than one long build, so you see a working result early and decide whether to expand.
Yes. You own the data, the code, the models we build for you, and the delivered solution. We work under an NDA from the first conversation, and IP assignment is part of every contract. There is no scenario where you need our permission to keep running your own system.
Yes. Most of our work connects AI to systems that already exist, including CRMs, ERPs, data warehouses, ticketing, and internal apps. We build framework-agnostic on open standards like MCP, and we deploy inside your cloud and your security perimeter rather than moving your data somewhere new.
An API gives you a model. A product gives you someone else's workflow. A custom build gives you a system that knows your data, follows your rules, connects to your tools, and is measured against your numbers. Off-the-shelf is the right answer more often than vendors admit, and we will say so if it fits your case. Custom earns its cost when your workflow is a real differentiator or no product covers it.
You do not need perfect data. Most useful builds start from messy, inconsistent, or partly structured data, and part of the work is assessing what you have and preparing it. What matters more is that the data is accessible, that someone owns it, and that we can agree what good output looks like. Our discovery stage exists to establish exactly this before anything is built.
We qualify the use case first and capture a baseline, so there is a number to judge the result against. Then we ship one workflow on a fixed scope and measure it against that baseline. If the evidence says it did not work, you get an honest account rather than a bigger invoice. That is why the first commitment is deliberately small.
We ground outputs in your own sources with retrieval, constrain what the system is allowed to do and say, and run evaluation suites against real cases and edge cases before go-live. In production we monitor behaviour, cost, and failure patterns continuously. Where the risk of a wrong answer is high, a person approves the action rather than the system acting alone.
Your data stays yours, encrypted in transit and at rest, and we do not train shared models on it. Agents and applications run inside your security perimeter with least-privilege access, so a system only touches what a task requires. Access is logged and auditable.
You choose. Because you own the code and the documentation, your team can run it without us. Most clients keep us on for monitoring, evaluation, and expansion to the next workflow, but that is a decision you make on the evidence, not a dependency we design in.
Ask for systems running in production, not demos. Ask who owns the code and the data afterwards. Ask what number the work is measured against, and whether they capture a baseline before building. Ask whether the people who scope it are the people who build it. Then check whether the answers are specific enough to hold them to.
A single conversation can save you months of guesswork. Book a call and get a clear use case, a grounded ROI estimate, and a candid answer, even if the answer is no.
What you send us
A roadmap, a build, an integration, or someone to run what's already live. Whichever you need, a rough description is enough.
A 30-minute call
We work through your operations, your data, and where the payback is clearest. No cost, no obligation.
Your plan
What we'd build or run, what it costs, and how long it takes. Yours to keep, including the honest answer if a simpler fix would serve you better.
Prefer to talk first?
Book a 30-min discovery callOr email us directly on
hello@pinnasys.com