Healthcare AI Solutions that Help Care Reach Patients Faster

We design, build and run HIPAA-compliant AI solutions for healthcare, with every project tied to a result your team agrees on before work begins and a person approving every decision that matters.

Trusted by 100+ businesses and AI-native startups

AT&T
Rivian
Captello
M&T Bank
Morgan Stanley
Ben Kinney Team · PLACE
Zager Guitar
Gridserve
Exowatt
Ward Recycling
Gillette
AT&T
Rivian
Captello
M&T Bank
Morgan Stanley
Ben Kinney Team · PLACE
Zager Guitar
Gridserve
Exowatt
Ward Recycling
Gillette
AT&T
Rivian
Captello
M&T Bank
Morgan Stanley
Ben Kinney Team · PLACE
Zager Guitar
Gridserve
Exowatt
Ward Recycling
Gillette

Closing the Healthcare AI Adoption Gap

Almost every health system now runs some form of healthcare AI, yet few have the strategy, testing and measurement to take it past the pilot stage and run it reliably in production. Closing that gap, more than choosing the right model, is what turns AI healthcare investment into measurable results.

The Costliest Problems AI in Healthcare Can Solve Today

Claim denials, prior authorization, documentation, missed calls, staffing and data security come up in almost every conversation with provider leaders, and the numbers behind them keep getting worse.

  • Claim denials and revenue leakage

    Hospital revenue leakage from denials rose 25% in a year. Initial denial rates run almost four times final rates, so most denials are paperwork and documentation problems that get paid only after costly rework.

  • Prior authorization delays

    Physicians complete an average of 40 prior authorizations a week, taking about 13 hours of physician and staff time. 95% say prior authorization delays access to necessary care.

  • Documentation burden and clinician burnout

    Physician burnout has eased to 41.9%, but after-hours EHR time has not moved since 2022. More than a third of physicians say EHR inboxes and documentation requirements take time from patients.

  • Missed calls and no-shows

    National no-show rates run 5% to 8% and exceed 30% in some specialties. At peak hours many practices lose one in ten callers or more, and each lost call is a patient booking elsewhere.

  • Staffing shortages and thin margins

    Only 47% of nurses report job satisfaction, labor is 84.4% of physician enterprise expense, and Medicaid cuts expected from 2027 are already tightening budgets. Hiring your way out is not an option for most.

  • PHI security risk from every new AI vendor

    Healthcare has had the highest average breach cost of any industry for 14 years running, and breaches take 279 days to contain. Every new AI tool is another data flow your security team must approve.

Not sure which service fits first?

Bring the pain point that costs you most, and we will map it to one workflow you can measure within a single discovery call.

Book a Discovery Call

AI Solutions in Healthcare, Built Around How Your Team Works

Choose the view that fits you. Each use case names the job AI does, the checkpoint a person keeps, and the number you would measure.

AI for healthcare provider organizations

For medical groups, specialty practices, health systems and billing companies that need claims paid, authorizations through and hours back for clinicians.

Book a Discovery Call
  • Pre-submission claim scrubbing

    Checks each claim against payer edits, eligibility and chart documentation, and scores denial risk before it is sent.

    Human
    Coder resolves every flagged claim
    Measure
    First-pass acceptance rate
  • Denial triage and appeal drafting

    Reads remittance codes, groups denials by root cause and drafts appeal letters citing chart evidence and payer policy.

    Human
    Appeals specialist edits and sends
    Measure
    Overturn rate, days to appeal
  • Prior authorization packets

    Flags orders that need authorization, pulls notes, imaging and labs into the payer's criteria, and tracks status.

    Human
    Nurse reviewer signs off
    Measure
    Prep time, first-pass approvals
  • AI voice and chat scheduling

    Books, confirms and reschedules by phone, SMS or web chat at any hour, writing straight to your scheduling system.

    Human
    Clinical questions route to staff
    Measure
    Call abandonment, after-hours bookings
  • No-show prediction and waitlist fill

    Scores each appointment's no-show risk, targets reminders at risky slots and offers openings to waitlisted patients.

    Human
    Front desk sets overbooking rules
    Measure
    No-show rate, slot utilization
  • Inbox triage and chart summaries

    Sorts portal messages by urgency, drafts routine replies and prepares cited pre-visit summaries.

    Human
    Clinician signs every clinical reply
    Measure
    Inbox minutes per clinician

Specialised AI Healthcare Solutions, Each Matched to a Pain Point You Can Measure

From workflow automation to patient engagement and clinical documentation, each service targets one or more of the problems above.

Revenue cycle and authorization teams

Healthcare workflow automation

AI agents take on the repetitive steps in billing and authorization and hand every exception to your staff.

03
  • Claims checked against payer rules and the chart before submission
  • Prior authorization packets assembled from the chart, with gaps flagged
  • Denials grouped by root cause and appeal letters drafted for specialist approval
Workflow automation service

Front office and contact center

Patient engagement AI for voice and chat

Voice and chat assistants answer routine patient requests at any hour and write straight to your scheduling system.

03
  • Booking, confirming and rescheduling by phone, SMS or web chat
  • No-show risk scoring with targeted reminders and waitlist fill
  • Routine billing and eligibility questions, with clinical questions routed to staff
Conversational AI service

Clinicians and medical directors

Clinical documentation and document AI

Generative AI prepares the drafts and summaries clinicians review, and reads the documents staff currently retype.

03
  • Portal inbox triage and reply drafts that clinicians edit and sign
  • Pre-visit chart summaries with every line linked to its source
  • Faxed referrals, insurance cards and denial letters read into your systems
Custom AI development

Operations and finance leaders

Predictive analytics for healthcare operations

Forecasts and risk scores built on your own history, so staffing and follow-up go where the workload and the money are.

03
  • Visit, call and authorization volume forecast by site and day
  • Denial-risk scoring by payer and service line
  • Underpayments found by matching remittances to contracted rates
Decision intelligence service

Healthtech and medtech product teams

Medtech AI solutions for your product

We engineer the AI features your product roadmap promises and validate them on real clinical data before release.

03
  • Medical imaging features such as study triage, measurements and report drafts
  • Clinical decision support designed around FDA's non-device CDS criteria, with your regulatory team
  • Patient engagement features in your app, integrated through FHIR
Talk to an AI engineer

Security and compliance teams

HIPAA-compliant AI engineering and governance

Every service above is delivered under these controls, so your security review has what it needs on day one.

03
  • A signed BAA before any PHI moves, and deployment in your own cloud if required
  • Minimum-necessary data, encryption, role-based access and full audit logs
  • Named human approvers, plus monitoring for accuracy and drift after launch
Discuss your security review

Proven Workflows Behind Our AI Solutions for Healthcare

Comparing AI companies in healthcare? Start with results. These case studies show Pinnasys systems handling claims, reading documents and automating follow-up at scale, the same core workflows behind healthcare AI solutions. They come from insurance and financial services, and are shown because the workflows match healthcare admin work so closely.

CarePoint Health

AI Workflow Automation for Community Health System Operations

40%

Faster Patient Intake Processing

20+

Admin Hours Saved Weekly

CarePoint Health case study
Remote Water Treatment Services

Operations Platform for a Remote Water Treatment 30M Company

2x

handling inspection

Single

Platform for the Whole Operation

Remote Water Treatment Services case study
UCLA School of Dentistry

AI Enterprise Search for Academic and Clinical Research

80%

Faster Research Retrieval

3x

Faster Literature Reviews

UCLA School of Dentistry case study
Routeware, Inc.

AI Contract Review and Document Intelligence for Waste Management

76%

Reduced Contract Review Time

30%

Lower Legal Cost per Contract Cycle

Routeware, Inc. case study

What clients say about working with Pinnasys

AI systems in production today, described by the teams operating them

SL

Stephanie Liu

CTO, Nourish

Pinnasys clearly had experience, and it spared us a lot of trial and error. We needed FHIR R4 and R5 conversion, two-way EHR sync, SMART on FHIR auth, and immutable audit logging before Nourish could pull a patient's clinical history without manual record requests. They delivered the gateway in six months

1 / 6

Artificial Intelligence for Healthcare Demands Trust by Design

Patient data, clinical decision support and medical imaging carry some of the highest stakes in software. Every system we deliver, from provider workflows to medtech AI solutions, is engineered from day one to the privacy, security and AI governance frameworks your compliance team and auditors expect.

  • HIPAA

    HIPAA

    Privacy and Security Rules for protected health information

  • HITECH

    HITECH Act

    Breach notification and stronger HIPAA enforcement

  • HITRUSTCSF

    HITRUST CSF

    Healthcare-specific security and privacy controls

  • SOC 2

    SOC 2

    Security, availability and confidentiality controls

  • 27001ISO

    ISO 27001

    Information security management

  • 42 CFRPart 2

    42 CFR Part 2

    Confidentiality of substance use disorder records

  • NISTAI RMF

    NIST AI RMF

    Trustworthy AI risk management

  • 42001ISO

    ISO 42001

    AI management systems and governance

Questions Leaders Ask About AI in Healthcare

Something else on your mind?